Frequently Asked Questions
What conditions does Nu Leaf treat?
Our clinicians are capable of treating almost all mental health conditions. We commonly treat:
ADHD
Anxiety
Depression
Insomnia
Social anxiety disorder
PTSD
OCD
Bipolar disorders
Schizophrenia
And much more.
We have psychiatrists and psychiatry providers that are able to diagnose conditions, customize treatment plans, prescribe medications, offer lifestyle recommendations, and so much more.
Does Nu Leaf prescribe medications?
Yes. We can also prescribe most medications online! Some common medication classes we prescribe are
Antidepressants
Anti-anxiety medications
Mood Stabilizers
Stimulants
Antipsychotics
And Much More
Nu Leaf offers psychiatry services and our doctors and clinicians prescribe the best medications to target specific conditions and symptoms. We do prescribe stimulants such as Adderall to treat ADHD and benzodiazepines such as Xanax to treat certain cases of anxiety. In some cases, your provider may also require that you receive ADHD testing prior to receiving stimulant medication. This policy is in place to prevent the abuse of these medications and for public safety.
How soon can I expect a reply from the office or messaging portal?
We receive many requests daily and each one is important to us. We understand a timely response is needed to ensure you receive high quality care. While we are able to reply to most requests the same day, please allow 1-2 business days for all replies. If you have requested paperwork to be completed, please note requests may take 5-7 business days for review and processing. If you need more immediate assistance, please visit your nearest emergency department or call 9-1-1. We do NOT offer any emergency services at Nu Leaf. Thank you.
Do I get the same services online and in-person? Can I do both online and in-person?
Yes and yes. All of our services are available online or in-person. Our clients are able to choose online or in-person visits at anytime. Clients do not have to only do online or only in-person.
What kind of therapy does Nu Leaf provide?
Nu Leaf provide various forms of therapy such as:
Cognitive Behavioral Therapy (CBT)
Brief-Solution Focused Therapy
Motivational Interviewing
And more.
Therapy is integrated during all visits with providers. If you find that you need more time for therapy specifically, then we can refer you to our therapy partners.
Who can receive your services?
Our mission is to bring quality mental health care to as many people as possible. We are able to provide care to anyone who is a California Resident. We offer virtual appointments to make connecting easier.
Our virtual services are available to anyone in California
Our physical office is accessible to people living in Orange County, Los Angeles County. We are located in Irvine and accessible from neighboring cities such as Anaheim, Santa Ana, Pasadena, Newport Beach, Buena Park, Cerritos, Lakewood, Los Alamitos, Hollywood, Westwood, Glendale, Azusa, Century City, La Habra, City of Industry, Long Beach, Torrance, and more.
Is medication cost included in the visit cost?
No. However, medication we prescribe are usually very low in cost and can be paid for in 1 of 2 ways:
(1). Self-Pay: Most of the medications we prescribe cost about $10 per prescription. Sometimes, medication prices may be higher, and that’s why we use discount companies like GoodRx to ensure you get the best price.
(2) Insurance: If you have insurance, we will write you a prescription and your insurance will cover the cost of your medication based on your benefits.
What if my insurance is not listed?
We are constantly adding more insurances to our in-network list. Our goal is to offer our services to as many people as possible. If your insurance is not listed, you may still be able to have your visit cost reimbursed by your insurance. This is true if your insurance offers “Out-of-Network Provider” benefits. Please contact your insurance to see if this is an option for you and we will be sure to provide you with a “Superbill” that you can submit to your insurance for reimbursement of a percentage of the visit.
What happens if I don’t come to my appointment?
We understand that sometimes life happens. When the unexpected happens, we ask that you let our office know right away so we can reschedule your appointment. You are able to cancel and reschedule your appointment up to 48 hours before your appointment time. If you do not show up for your appointment without notice you will be charged our “no-show” fee of $250 for missed initial evaluation and $150 for missed follow up visits.
Who are Nu Leaf Providers?
Our clinical team is composed of board-certified psychiatrists Dr. Neal Adams, MD, MPH and Dr. Robert Nastasi, MD, as well as Alex Sanchez, MSN, APRN, PMHNP-BC, Katie Han, PMHNP-BC, and Julie Aivy Le Chu, PMHNP-BC who are a board-certified psychiatric nurse mental health practitioners providing care through and in collaboration with Dr. Neal Adams, MD, MPH and Dr. Robert Nastasi, MD. Our team is highly skilled and trained to provider expert level psychiatry care for a wide range of mental health conditions.